INSTALLATION & COMMISSIONING
After preparation of the site, the equipments are installed, checked and calibrated to suit the on-site field requirement.
For quick solution, our core expert team from Corporate office uses SKYPE and TEAMVIEWER, to guide the service team in the remote location to fix the problem.
We ensure that all our Business Associates maintain adequate stock of spares to provide timely service through
- Consumption & Population based Master stock list
- Scheduled Master stock replenishment program on monthly basis
Our state-of-art training centre at Head Office Pondicherry provides continuous training to our service engineers. Both fresher training and re-fresher training are offered. Yearly Training Calendar is provided to our service engineers to take training. Exhaustive training documents and Experienced faculty ensures top quality training on servicing, trouble shooting and repair technique.
Exhaustive Service manual& troubleshooting chart for each product is provided to all our distributors to enable them provide effective service support to their customers. Service Manual contains pictorial illustrations on Installation, Software installation procedures, Parts replacement procedure, calibration procedure, Troubleshooting tips, FAQs etc.