1. Introduction

Manatec respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform.

2. Information We Collect

Personal Information: Name, email, phone, billing address, and other contact details.

Technical Data: IP address, browser type, device info, and session data.

Transaction Data: Orders, payment status, quote ID, billing details.

Account Info: Dealer ID, user type, assigned roles, product access.

3. How We Use Your Information

We use your information to:

Process and fulfill orders

Provide access to spare parts and digital keys

Send order confirmations and alerts

Personalize user experience

Comply with legal obligations

4. Sharing of Information

We do not sell your information. Data may be shared with:

Authorized dealers and sub-dealers (for order fulfillment)

Payment gateway providers

Shipping service providers

Regulatory authorities if legally required

5. Data Storage and Security

Your data is stored on secure servers with access control. We use industry-standard encryption and security practices to prevent unauthorized access.

6. Cookies

We use cookies for session tracking, analytics, and improving the shopping experience. You may manage cookies via browser settings.

7. Email Communication

You may receive emails related to account creation, password resets, purchase confirmations, and order notifications. You can opt out of marketing communications.

8. Your Rights

You may:

Request access to your personal data

Ask for correction or deletion

Withdraw consent where processing is based on consent

To exercise these rights, contact: privacy@manatec.com

9. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined, or as required by law.

10. Changes to This Policy

We may update this policy periodically. Continued use of the platform signifies your acceptance of the updated terms.